SƠ LƯỢC KHÓA ĐÀO TẠO QUẢN TRỊ DỊCH VỤ CÔNG NGHỆ PHẦN MỀM
SUCCESSFUL SOFTWARE BUSINESS MANAGEMENT
A day without the use of internets in conjunction with computers and microchip-based devices can be a challenge for many if not all of us. Without these things, our everyday work will likely be less productive and our entertainment choices will be less satisfactory. We have grown to depend on these things to work well and as expected, when and where we need them. Software is the soul of these activities and devices providing the logical behaviors that make them work. Software needs to work accurately, effectively and reliably for these things to work.
Software business is “huge”. It has been estimated that in the US alone, in 2015, the total spending for software will reach $620 billion dollars, and the global IT spending will reach $3200 billion dollars. The costs to assure the production and maintenance of software would take a “Big Slice” from the “Profit Bottom Line”. Optimizing these costs is a crucial success factor for global software companies (mostly located in the US).
This intensive one day seminar is an overview; but with comprehensive information to provide the target audience - executives and senior professionals - who are involved in the strategic running of the company software business; a solid foundation for understanding how software business is managed; and a rich set of working knowledge for the production and maintenance activities of software products. The seminar is also specifically designed to provide the needed knowledge for companies which have the desires to provide the outsourcing services and to position themselves well in the highly competitive global software outsourcing market.
The main topics to be covered are:
- Software Business Background
- Introduction to software
- Software business
- Managing Software Business
- Software Project Life cycle
- Software Development Life cycle
- Planning and Estimation
- Tracking and Reporting
- Requirements Management
- Customer Satisfaction Management
- Outsourcing
- Global IT outsourcing
- How Vietnam software companies can “shine” in the global outsourcing environment
- Future Trends
About the Instructor:
Dr. Duvan Luong received his PhD in Computing and Information with focus on Software Statistical Testing from Lehigh University in Pennsylvania, US. He has 30 years of practicing software production and maintenance in both of the roles as an individual technical contributor and in management. Dr. Luong had been experienced with many aspects of software production and maintenance in various global software companies that span across all spectrum of the software industry (from small to large companies, from data transaction to high-tech innovative applications). He has over 50 technical publications.
Dr.Luong authored the “Operational Excellence” methodology and framework and founded the “Operational Excellence Networks” to assist companies and people in assuring the achievement of their business objectives. Dr. Luong also founded the “Institute for Software Engineering Excellence – ISEE” to provide the trainings and consultations which focused on the establishment of a foundation for Vietnam software industry.
Depending on the number of participants, there will be additional guest speakers/instructors.
